Return & Exchange Policy

At Coralia, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and exchange policy.

1. Returns

• You may return any unused and unworn item within 14 days of delivery for a refund or store credit.

• Items must be returned in their original packaging with tags attached.

• Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• Refunds will be processed within 15 days of receiving the returned item.

2. Exchanges

• If you need a different size, color, or item, you may request an exchange within 14 days of delivery.

• Exchanges are subject to product availability. If the item is unavailable, you may opt for store credit or a refund.

• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.

3. Non-Returnable Items

• Personalized or custom-made jewelry.

• Items marked as final sale.

• Any item that shows signs of wear, damage, or alteration.

4. How to Initiate a Return or Exchange To start a return or exchange, please contact our customer service team through our Website with your order number and details about the item you wish to return or exchange. We will provide further instructions on how to proceed.

5. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within 4 days of receiving your order. We will cover return shipping costs and send a replacement as soon as possible.

We appreciate your support and strive to provide you with high-quality jewelry and excellent customer service!